servers.guru, anonymous VPS

FAQ

F.A.Q

Find all the informations you need!

General Questions

We constantly update this FAQ with relevant questions our support receive.

We currently offer 4 differents datacenters in : Nurember (Germany), Falkenstein (Germany) , Helsinki (Finland) and Ashburn, VA (United States)

Currently we do not own the datacenters we are using. We are reselling hosting from well established hosting providers.

We do not currently offer dedicated servers but are planning on offering this service soon.

We do not collect any private informations beside your address email.

We do not accept temporary email addresses as the email address you sign up with is used to notify you about important informations regarding your VPS or your account, as well as outstanding invoices and other billing related communications.

Yes, we do accept Paypal.

Yes we accept Crypto currencies.

We accept the following crypto currencies:

  • Bitcoin
  • Monero
  • Litecoin
  • Bitcoin cash
  • Dash
  • Ethereum
  • Doge
  • Ripple
  • BNB

This list is subject to change. If you would like to see more coins listed please contact us at: [email protected]

You will receive an invoice 7 days before the end of your billing cycle. You can pay your invoices in the invoices menu of your account area.

We only offer a 1 month billing cycle on your initial order. However after your order is completed you will be able to change your billing cycle to either: 1,3,6 months or 1 year in your control panel.

We do not offer a grace period. However you will be reminded 7 days in advance about your renewals. If you do not renew passed those 7 days, your vps will be terminated.

You can find a list of all activity we that we do not allow in our terms and conditions. Breaking our TOS will result in instant termination of your server.

Please use the contact form available here. We will get back to you shortly!

Outbound port 25 and 465 are blocked by default on all VPS to prevent spamming.

Once your order have been completed, your server(s) will be available and ready in less than 24h. It usually only takes a few minutes.

Upon order you will be given ssh access to your server. You will also have VNC access available in your control panel.